Cookie Policy

Last updated: June 28, 2026. This page explains what cookies are, why we use them on Pinnacle, how they improve site performance and security, and how you can manage your cookie settings. If you have questions about privacy, contact customerservice@pinnacle.com.

What are cookies and how they work

Cookies are small text files stored on your device by your web browser when you visit a website. They help the site remember information about your visit, like language preferences, login status, and items in a form. Cookies cannot run programs or deliver viruses, and most are deleted automatically after a set period.

Why we use cookies — benefits for you

We use cookies to make the site faster, safer, and more personalized. Here are the main ways cookies help you:

• Smooth logins and account access — cookies remember your session so you don’t have to sign in repeatedly during a visit.
• Faster pages and reliable functionality — caching and performance cookies reduce load times, especially on mobile.
• Security and fraud prevention — cookies help detect suspicious activity and protect your account.
• Personalized experience — when allowed, cookies let us remember your display settings, preferred games, and language.
• Accurate analytics — cookies give us anonymized data on site performance so we can improve game load speeds, payout flows, and customer support.
• Relevant promotions — marketing cookies help show offers that match your interests while letting us measure which campaigns work best.

We never use cookies to guarantee or promise specific winnings. All offers, bonuses, and promotions remain subject to their published terms and conditions.

Types of cookies you may encounter

Essential cookies — required for the site to work. They enable core features like account authentication, secure transactions, and geolocation checks that confirm you can play legally in a given state.

Functional cookies — remember choices you make, such as language, display preferences, and game filters. Turning these off may reduce convenience.

Performance cookies — collect anonymous data about how you use the site, such as pages visited and load times. This data helps us improve speed and stability.

Marketing cookies — used to show relevant offers and measure campaign performance. These may be placed by our advertising partners or social platforms.

Session cookies — deleted when you close your browser. Persistent cookies — remain on your device for a specified period, so your preferences persist between visits.

Third-party cookies and services

Some cookies are set by third-party providers that support features on our site. These parties may include analytics providers, payment processors, customer support tools, and advertising partners. Examples include analytics platforms that measure site performance, and payment gateways that streamline deposits and withdrawals. Those third parties control their cookie use and their own privacy practices, so you may want to review their policies directly.

We aim to limit third-party cookie use to partners that meet industry privacy standards. If you use third-party functionality — for example, social sharing, embedded video, or external payment pages — those services may place cookies independently of Pinnacle.

Consent and how cookie choices are obtained

When you first visit, a cookie banner will explain our cookie categories and ask for your consent where required by law. You can accept all cookies, decline nonessential cookies, or customize settings. Continued use of the site after you set preferences may be treated as acceptance of those preferences.

You can withdraw consent at any time by changing your preferences using the cookie settings link found in the site footer, or by adjusting your browser settings as described below. Withdrawing consent will not affect data processing that already occurred while consent was in place.

How to manage, disable, or delete cookies

Most browsers let you control cookie settings, including blocking or deleting cookies. Changing these settings may limit certain features.

Basic steps (browser interfaces change over time, so consult your browser help pages for the most current instructions):

• Google Chrome — Settings > Privacy and security > Cookies and other site data.
• Mozilla Firefox — Settings > Privacy & Security > Cookies and Site Data.
• Microsoft Edge — Settings > Site permissions > Cookies and site data.
• Safari (macOS) — Preferences > Privacy > Manage Website Data, or Block all cookies.
• iOS Safari — Settings > Safari > Block All Cookies, or Clear History and Website Data.
• Android Chrome — Settings > Site settings > Cookies, or Clear browsing data.

If you block essential cookies, you may be unable to log in, make deposits, or use geolocation features that verify legal play in certain states like New Jersey. Removing performance or functional cookies may require you to re-enter settings or slow down page load.

How cookie preferences affect functionality

Cookie choices influence what features work and how smoothly they run. Examples:

• Disabling essential cookies can break login, payment, and security features.
• Turning off functional cookies will stop the site from remembering game preferences and language.
• Rejecting performance cookies prevents us from fixing load issues and improving payout flows.
• Blocking marketing cookies means you will still see offers, but they may be less relevant.

We recommend leaving essential and performance cookies enabled to keep the site secure and fast.

Policy updates and version history

We will post updates to this Cookie Policy when practices change or new legal requirements apply. Each update will show the revision date at the top of the page. If a material change requires new consent, we will notify you via the site and request your preference.

Questions, concerns, and contact details

If you have privacy questions or want help managing cookie settings, email customerservice@pinnacle.com. You can also review our Terms & Conditions and Privacy Policy for more detail on data use, retention, and your rights.

We aim for clear choices and practical controls. Adjust your settings anytime to match your privacy preferences, and contact us if you need assistance.